Thursday, August 9, 2012

Starbucks Squares Up

Starbucks announced that it will accept the Squares mobile payment system in its stores. While most users have not adopted phone apps to make payments, the popularity of Starbucks could push these apps forward. See Starbucks Squares Up. You can see a video about the Squares payment app at https://squareup.com/pay-with-square. 

Thursday, May 3, 2012

Most Expensive Items Ever Sold on eBay

A baseball card, lunch with Warren Buffet, and a town all make the list of the most expensive items ever sold on eBay. See Most Expensive Items Ever Sold on eBay.

Wednesday, March 21, 2012

Job Seekers Asked for Facebook Passwords


It isn't enough that you set your Facebook account to "friends only." Apparently some employers are asking job applicants for their Facebook passwords. While it is common for employers to view the social networking presence of their potential hires, asking for a password is certainly more invasive. See Job seekers getting asked for Facebook passwords.

Tuesday, February 28, 2012

How to remove your Google Web Data History


Google has announced that it will share any web history collected about you across all of its products. Google uses this information to This article and video describe how to stop Google from collecting and sharing your web history. See How to remove your Google Web Data History.

Saturday, February 18, 2012

Facebook Slaps Likejackers With Lawsuit

Add a new word to the lexicon - likejacking. Facebook is suing a company for tricking Facebook visitors into clicking on links to advertising sites. These sites may also try to get visitors to reveal personal information. Facebook users click on links thinking that the links have been sent to them by friends. If you see a product related message from a friend on Facebook, think before you click. See Facebook Slaps Likejackers With Lawsuit.

Tuesday, January 17, 2012

Data Plunderers Run Off With Zappos Customer Info



Hackers broke into Zappos, the online shoe store, and stole personal information on an estimated 24 million Zappos customers. While the thieves did not get full credit card numbers, they go enough information to send very convincing fishing e-mails to Zappos customers. The hackers also got encrypted passwords. Since many people use the same password all over the Internet, the potential for the hackers to break the password codes and used them is troubling. See Data Plunderers Run Off With Zappos Customer Info.

Monday, January 9, 2012

Bad Employee Attitude in a Social CRM World: It's Payback Time

An unhappy customer has the ability to share their negative experience online to a huge audience. As the author states "the customer controls the conversation." This article explores what companies can do to avoid these negative customer experiences and the fall out they create. See Bad Employee Attitude in a Social CRM World: It's Payback Time.